Ethics, Rules and Regulations
Total learning hours: 11
Total learning hours: 11
Medishield Life
Total learning hours: 3.5
Total learning hours: 3.5
my-insurer Platform Usage
Total learning hours: 3 • Have an overview on the features of my-insurer • Understand the process of lead acquisition with my-insurer sales tools • Manage and renew client's policy portfolio • Disseminate targeted marketing campaigns • Keep up to date with important events such as birthdays, policy anniversaries • Conduct a thorough KYC/FNA • Create and manage quotations • Handle claims • Understand the Terms and Conditions of the usage of my-insurer • Understand the application of the Personal Data Protection Act in my-insurer |
Know Your Customer (KYC) & Financial Needs Analysis (FNA)
Total learning hours: 2 1. Notice on Recommendations On Investment Products • Understand that a financial adviser that is involved in making recommendations on investment products to clients shall comply with the requirements set out in this Notice in relation to the following aspects: • Know your client; • Needs analysis; and • Documentation and record keeping 2. Guidelines on Provision of Financial Advisory Service and Design of Advisory and Sales Forms • Understand the Guidelines on Provision of Financial Advisory Service • Be familiar with the Guidelines on the design of advisory and sales forms • Application and Purpose of Guidelines on the design of advisory and sales forms • Assess if a Financial Activity constitutes Financial Advisory • MAS's position on specific activities |
Client Disclosure
Total learning hours: 2.5 1. Notice of Information and Product Disclosure to Clients • General information about the financial adviser and status of a representative • Remuneration of the financial adviser • Conflicts of interest • Designated investment products • Illustration of past and future performance of designated investment products • Marketing Materials 2. Guidelines on Switching of Designated Investment Products • Overview • Understand these Guidelines are issued pursuant to section 64 of the Financial Advisers Act (Cap. 110) [“the Act”]. |
Product (Investment Linked)
Total learning hours: 2 1. Notice 307 Investment-Linked Policies • Notification to the Authority • Valuation of units in the ILP sub-fund • Audit of ILP sub-funds • Audit certificate relating to ILP sub-funds which are terminated or matured • Disclosure • Payments from the ILP sub-fund • Cash rebates and soft dollars • ILP sub-funds admitted under the CPF Investment Scheme • Requirements on the insurer issuing an ILP, where the units in an ILP sub-fund within the ILP are Excluded Investment Products • Naming of ILP sub-fund |
General Insurance Code of Conduct is structured as follows::
Total learning hours: 1.5 1. Code of Conduct • Overview • Business Practice • Advertising • Protecting your interest • Confidentiality • Conflicts of Interest • Buying insurance • Information about products and services • Matching your requirements • Information on costs • "Free Look" • Documentation • Confirming your cover • Standards of written information • Dispatch of policy • Policy servicing • Changes to your policy • Notice of renewal • Claims • Making a claim • Our commitment |