Ethics, Rules and Regulations
Total learning hours: 11
Total learning hours: 11
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Personal Data Protection Act (PDPA)
Overview How PDPA applies to Marketing Data Protection |
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2. Technology Risk • Technology Risk Management Guidelines |
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3. Ethics • Guidelines on Fit and Proper Criteria • Guidelines on Prevention of Money Laundering and Countering the Financing of Terrorism • Guidelines on the Provision of Digital Advisory Services |
Medishield Life
Total learning hours: 3.5
Total learning hours: 3.5
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1. Overview
• What is Medishield Life 2. Integrated Shield Plans •Overview •Comparison of Integrated Shield Plans 3. Premium and Subsidies •Transitional Subsidies •Premium Subsidies for lower to middle income families •Pioneer Generation subsidies and Medisavetop-ups •Additional Premium Support |
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my-insurer Platform Usage
Total learning hours: 3 • Have an overview on the features of my-insurer • Understand the process of lead acquisition with my-insurer sales tools • Manage and renew client's policy portfolio • Disseminate targeted marketing campaigns • Keep up to date with important events such as birthdays, policy anniversaries • Conduct a thorough KYC/FNA • Create and manage quotations • Handle claims • Understand the Terms and Conditions of the usage of my-insurer • Understand the application of the Personal Data Protection Act in my-insurer |
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Know Your Customer (KYC) & Financial Needs Analysis (FNA)
Total learning hours: 2 1. Notice on Recommendations On Investment Products • Understand that a financial adviser that is involved in making recommendations on investment products to clients shall comply with the requirements set out in this Notice in relation to the following aspects: • Know your client; • Needs analysis; and • Documentation and record keeping 2. Guidelines on Provision of Financial Advisory Service and Design of Advisory and Sales Forms • Understand the Guidelines on Provision of Financial Advisory Service • Be familiar with the Guidelines on the design of advisory and sales forms • Application and Purpose of Guidelines on the design of advisory and sales forms • Assess if a Financial Activity constitutes Financial Advisory • MAS's position on specific activities |
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Client Disclosure
Total learning hours: 2.5 1. Notice of Information and Product Disclosure to Clients • General information about the financial adviser and status of a representative • Remuneration of the financial adviser • Conflicts of interest • Designated investment products • Illustration of past and future performance of designated investment products • Marketing Materials 2. Guidelines on Switching of Designated Investment Products • Overview • Understand these Guidelines are issued pursuant to section 64 of the Financial Advisers Act (Cap. 110) [“the Act”]. |
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Product (Life)
Total learning hours: 3 1. Insurance Risk Fraud • Introduction • Fundamentals of Dealing with Insurance Fraud • Risk Management Framework, Strategy and Structure • Policies and Procedures • Risk Identification and Measurement • Risk Control and Mitigation • Risk Monitoring and Review |
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Product (Investment Linked)
Total learning hours: 2 1. Notice 307 Investment-Linked Policies • Notification to the Authority • Valuation of units in the ILP sub-fund • Audit of ILP sub-funds • Audit certificate relating to ILP sub-funds which are terminated or matured • Disclosure • Payments from the ILP sub-fund • Cash rebates and soft dollars • ILP sub-funds admitted under the CPF Investment Scheme • Requirements on the insurer issuing an ILP, where the units in an ILP sub-fund within the ILP are Excluded Investment Products • Naming of ILP sub-fund |
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General Insurance Code of Conduct is structured as follows::
Total learning hours: 1.5 1. Code of Conduct • Overview • Business Practice • Advertising • Protecting your interest • Confidentiality • Conflicts of Interest • Buying insurance • Information about products and services • Matching your requirements • Information on costs • "Free Look" • Documentation • Confirming your cover • Standards of written information • Dispatch of policy • Policy servicing • Changes to your policy • Notice of renewal • Claims • Making a claim • Our commitment |
